Outsourced: A Film about an Expat, Reviewed by an Expat
India; it is a dynamic, tightly-packed nation that supports a culturally diverse population. Among the almost 1.5 billion people that make up its diverse cities and towns, thousands of expats inhabit these spaces. The 2006 film Outsourced documents American call center manager Todd (Josh Hamilton) as he becomes a hesitant expat close to Mumbai, India. Todd’s objective, as given by his American boss, is to train low-paid Indian employees in operating a new call center for the company, American Novelty Products. Josh Hamilton as Todd in Outsourced (2006) Quickly upon Todd’s arrival in India, the cultural differences are made clear to the audience. He is hesitantly pushed into an open-air taxi, eats street food that makes him terribly ill, and sits down on the train only to have the young boy who offered him a seat, sit on top of his lap. The call center Todd is required to lead starkly contrasts the skyscraper office he was used to in the United States. In India, Todd begins to a